OAKHOSTEL CABIN

FAQ

Can I make a reservation by phone?

We’re sorry, but we do not accept reservations by phone. Please make a reservation from the home page.

When is the latest I can check in?

The hotel door and front desk closes at 25:00, so please check in by 24:30 a.m.
After checking in, you can come and go any time.

Can I check out early?

If you would like to check out early, please inform the staff when you check in.
The front desk opens at 6:00.

Can I extend my check out time?

After 11:00, check-out time can be extended for 1,000 yen per hour until 14:00.
After 14:00, 1 standard room rate will apply. Also, depending on how many
reservations there are, you may not be able to extend your check-out time.

Can I smoke in the room?

All rooms are non-smoking. There is a smoking space you may use.
If smoking is discovered outside the smoking space, a cleaning fee will be charged.

Are adult and children rates the same?

We do not accept children under 5 years of age. From age 6 and up all room rates are the same.

Is there a safety deposit box?

There are coin lockers by the 2F elevator. There are also lockers with keys in the rooms .

Can I have a package sent to the hotel?

The front staff will receive paid-on-delivery packages only.

Can I check in before 15:00?

If the room is ready, you may check in before 15:00 for no extra charge.
Even if the room is not ready yet, you can leave your luggage at the front desk.

Is there breakfast service?

We are sorry, but we do not provide a breakfast service.
There is a shared kitchen that you may use.

Is there Wifi?

The entire hotel is wifi ready.

Can I leave my luggage at the front desk after checking out?

You can leave your luggage before check-in/after-check out on the same day only for no extra charge.
If you would like to leave your luggage outside of those dates, there is a fee of 500 yen per item per day.
If you have a standing reservation, you can leave luggage for no extra fee until that day.

RESERVATION