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- Can I make a reservation by phone?
We’re sorry, but we do not accept reservations by phone. Please make a reservation from the home page.
- When is the latest I can check in?
The hotel door and front desk closes at 25:00, so please check in by 24:30 a.m.
After checking in, you can come and go any time.
- Can I check out early?
If you would like to check out early, please inform the staff when you check in.
The front desk opens at 6:00.
- Can I extend my check out time?
After 11:00, check-out time can be extended for 1,000 yen per hour until 14:00.
After 14:00, 1 standard room rate will apply. Also, depending on how many
reservations there are, you may not be able to extend your check-out time.
- Can I smoke in the room?
All rooms are non-smoking. There is a smoking space you may use.
If smoking is discovered outside the smoking space, a cleaning fee will be charged.
- Are adult and children rates the same?
We do not accept children under 5 years of age. From age 6 and up all room rates are the same.
- Is there a safety deposit box?
There are coin lockers by the 2F elevator. There are also lockers with keys in the rooms .
- Can I have a package sent to the hotel?
The front staff will receive paid-on-delivery packages only.
- Can I check in before 15:00?
If the room is ready, you may check in before 15:00 for no extra charge.
Even if the room is not ready yet, you can leave your luggage at the front desk.
- Is there breakfast service?
We are sorry, but we do not provide a breakfast service.
There is a shared kitchen that you may use.
- Is there Wifi?
The entire hotel is wifi ready.
- Can I leave my luggage at the front desk after checking out?
You can leave your luggage before check-in/after-check out on the same day only for no extra charge.
If you would like to leave your luggage outside of those dates, there is a fee of 500 yen per item per day.
If you have a standing reservation, you can leave luggage for no extra fee until that day.
Upcoming Events & NEWS
How's it going everyone? It's Yumi😄
We had a Christmas party on 21st of December. Some guests helped me cooking and Preparation.
Party was so nice because of many guests and staff's friends joined it.
I appreciate to everyone✨
Oak Hostel Cabin オークホステルキャビン is celebrating our special day.
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